PRE-ORDER TERMS & CONDITIONS

Why Pre-Order?
Our Pre-order items are in high demand and so by placing a pre-order you secure/guarantee your desired item(s) before it officially arrives in stock! This ensures you won’t miss out on our popular products. 
How It Works
 Full Payment Upfront: To guarantee your order, we require full payment at the time of pre-order. This helps us manage inventory and ensure you get your item. 
Shipping: If you need your item shipped please add a shipping fee during check out to avoid delays once the product is in stock.
Waiting List: If you prefer to wait and see the time in person before buying we can add your name to our waiting list but please note that while we will do our best to accommodate your size, it is subject to availability .
After Pre-Order: Once we receive the stock we treat pre-orders just like regular purchases. You will be notified when your order is ready for in-store pick up or when it’s shipped to you. Upon receiving your item you have a 7-day window for refunds or exchanges if it does not meet your expectations or if you need a different size.
Free Returns/Exchanges: Our returns and exchange service is free for all full price items.
Need Help? If you have any questions about pre-orders or prefer to place an order by phone feel free to contact us at 021 794 7699 or via WhatsApp @ 071 792 9488
We’re excited to offer you this convenient way to secure your must-have pieces!ms!